While we enjoy the convenience of online cross-border shopping, we are bound by the limitations set by the carrier service provider and specific import rules of your country. Many products may be restricted or prohibited due to regulatory, hazard, safety or other reasons.

IATA (International Air Transport Association) regulations prohibit items that may cause danger, damage or delay from international shipping. Note that sample sizes (if applicable) are also subject to the same restrictions! So, there are general guidelines for the prohibited and restricted item regardless of origin or destination. Items include (and are not limited to):

Lithium Batteries

As you may know, there is a risk of certain lithium batteries catching fire. However, not all lithium batteries are affected by these regulations.